The topics of security and regulation occupy a very large place in the evaluation of online casinos . Not surprisingly, because customers want to play with a provider with a good reputation that is free from robbery or fraud. However, the joocasino Test shows that customers here have nothing to worry about. The provider is clean and proven. Two valid gambling licenses are available. One license comes from Curacao, the other from the Malta Gambling Authority (MGA). These two bodies have already issued valid licenses to many providers. But why are there actually two licenses? Well, it could be that one license covers an area of the gaming library that the other license can’t cover.
When it comes to the question of whether he is a safe provider, it doesn’t matter, because the provider doesn’t just get both licenses for free. He has to prove that he is absolutely trustworthy in many things. One of the points here is the concept of fair play, for example. This point, of course, is especially important when it comes to slot machines. Every casino has an advantage like Joo Casino. The software, which works like a random number generator, ensures that this house advantage is never exceeded. This is a point that is very carefully checked before a license is issued. Another point is the security of the data that the customer provides. This is not only personal data, but also sensitive data such as account numbers, etc. This data must be securely encrypted and under no circumstances should it fall into the hands of cyber criminals. And this is where the gambling authorities keep a very close eye.
Customers can find detailed information about the relevant licenses at the bottom of the page. There are logos of gambling establishments. Clicking on it will take you to a page that shows the status of the current license.
Joo Casino is a nominal figure.
Customer service is another nominal figure of the provider. Because this is where the wheat is often separated from the chaff. The customer wants expert help with problems or questions. After all, the need for clarification can always arise – regardless of the quality of the provider. Joo Casino’s customer service meets the requirements one would expect from quality customer service. For example, there are several communication options that a customer can use to contact an employee. For example, online chat is available, as well as the ability to contact customer service by phone or email. There is also a callback service. An email is always sent when chat is not available at the moment. In addition to personal contacts, there is also a very good area of frequently asked questions. Anyone who analyzes this has a good chance of finding the right answer. Under certain circumstances, this personal contact with support is no longer necessary.
Joo Casino – in terms of usability
The site looks very pleasant. Each relevant menu item is very easy to get to, the customer doesn’t have to be afraid of not navigating the page. What I also like about the site is the clear layout of the games. For example, only a portion of the games are displayed for each category for a better overview. If you want to see more, you have to click the appropriate button. Overall, we can say that the Joo Casino website does not leave much to be desired in terms of usability.
There is no mobile app, at least for German players. But that’s not a bad thing either, because the games can still be played on mobile devices. All the customer needs is a browser on a smartphone or tablet. Pages automatically adapt to the operating system used, so a large number of customers turn here. In addition, there are no downloads and consequently no updates. This is not necessary for a mobile website.
Joo Casino: a great and reliable provider
The experience of cruising Joo Casino leaves almost nothing to be desired. It all starts with an offer for which you can earn points in a variety of ways. There are many slot machines that are otherwise not necessarily found in the gaming library. Most of the offers can also be used on the go – even without a separate app, but through a mobile browser. The welcome bonus is very attractive and includes not one but four deposits. In addition, there are plenty of deposit options and excellent support. Last but not least, the player does not have to worry about robbery and fraud, because the provider is safe and properly licensed.